MarketKing Multivendor – Missing Features & Possible Solutions?

Hi there,

Glad to assist,

Regarding the features described there:

-> Automatic Invoice Adjustment After a Refund: Is there functionality to automatically update invoices after a refund to maintain accurate and consistent records?

I understand you mean the general invoice for the order. This invoice is controlled by the invoice plugin, MarketKing does not directly generate it. I believe that you are likely using the PDF Invoices & Packings Slips plugin by WP Overnight, is that correct?

You may need to enable 'test mode', for the invoice to be automatically updated: https://prnt.sc/b2vUdAd4J1mK - otherwise I believe their plugin saves the invoice in a particular state and does not update it when the order is changed.

-> Is it possible to select specific products for a partial refund instead of manually entering the order value?

I'm afraid MarketKing vendors can currently only enter the specific amount refunded - there is no option yet to select products. I see how that would be helpful for a better / simpler to use UI. We will consider it for future updates.

-> Mandatory Fields for Product Creation: Can specific fields, such as uploading a product image or providing a detailed description, be set as required? This would ensure a consistent experience across the platform.

This kind of functionality can be achieved with some editing of the edit-product.php template, or via custom scripts. If you'd like, I can try to write a code snippet for this and send it to you. Please let me know which specific fields you are looking to set as required.

Just to let you know in case it can help: MarketKing uses a template system where all vendor dashboard pages are .php templates that can be fully edited. https://marketkingplugin.com/docs/how-to-edit-marketking-pages-templates/

-> Option to Hide Unnecessary Fields: Is it possible to hide certain fields during product creation to streamline the process for vendors? For example, I’d like to prevent vendors from adding affiliate products to ensure consistency in the types of products listed on the marketplace. Simplifying the interface and hiding unnecessary options would greatly improve usability.

Some of this can be controlled under MarketKing -> Vendor Groups. Here you can disallow affiliate products: https://prnt.sc/khCFuZqRFtrw

For other changes you can either edit the edit-product.php template or you may be able to remove elements via snippet. You can let me know which specific fields you're looking to remove.

-> Split Payment via Stripe with SEPA Direct Debit: Does MarketKing support SEPA Direct Debit for split payments in addition to other payment methods?

The Stripe split-payments functionality currently only works through credit / debit cards.

It is still possible to use any other payment methods such as SEPA, bank transfers, etc, but the admin would be the one to receive the payment and would have to send payouts later to vendors (the split pay is what does not work).

-> Shipping Rules Display Issue: I noticed an issue where, when I set free shipping for orders over €100 and a €5 charge for orders below €100, both options are displayed at checkout when the €100 threshold is reached. Ideally, only the free shipping option should appear. Can this be resolved?

It is possible to show only free shipping in that case (when it is available), by adding this PHP code snippet to your site:

add_filter('marketking_free_shipping_available_hide_other_methods','__return_true');

This can be added to functions.php or to any code snippets plugin.

Kind regards,

Stefan

Hi again,

Glad if I can help,

Regarding that problem after adding the code snippet: it looks like there is an error there preventing the page from loading correctly.

I tried this code locally but I cannot seem to reproduce the same issue, I am not sure why this happens.

It would be great if we could check and troubleshoot this directly on the site, that way we can also see the exact error details. For that, would it be possible to share a backend login to the site, or a staging clone site we can work on?

Kind regards,

Stefan

Sorry to hear that, I checked but I cannot seem to reproduce the problem locally.

If possible to share a backend login to your site or a staging site, we'd be happy to check directly.

Or could you try to install a debug log plugin and check the exact error details? https://wordpress.org/plugins/debug-log-manager/

We may be able to fix it directly if we can see the error details.

Regarding a customization for payouts, certainly you have our full support if you work with a developer on it, and we will provide any technical information necessary.

If it helps, I also want to mention that we currently have buttons to download a CSV / PDF of payouts data on the backend MarketKing -> Payouts page:

Hi Barni,

Could you clarify, what exactly happens when you mention that breaks? Is it a critical error? If so, it would be very helpful if you could install a debug log plugin to check the actual error details and let us know.

Besides that, we can check directly if you are able to share a backend site or staging site access.

Hello Barni,

Apologies for the delay on this, we are seeing a very high volume of tickets at the moment,

I looked into the issue on the site and I believe I found the problem. I made an update to MarketKing Pro that I believe solves is. I activated the code snippet on the site and I'm no longer seeing that page-breaking error.

Please let me know if you see any further issues,

Stefan