"Vendor Access to B2BKing Features in Multi-Vendor Setup" (#3843715) / KingsPlugins

21 Tickets 8

Barni started the conversation 2 years ago on March 23, 2025 at 10:15pm

Dear B2B Support Team,

I hope you're doing well.

I’d like to express my appreciation for the work you’ve done on both MarketKing and B2BKing – they are powerful tools with great potential. However, I regret to say that the integration between the two plugins doesn’t seem to work as smoothly as expected in a multi-vendor environment.

Unfortunately, several B2BKing features are not available to vendors, which is quite disappointing, especially since I believe these two plugins could complement each other perfectly.

A specific example: vendors currently cannot create VIP groups or set up rules such as automatic assignment to a VIP group after reaching a certain sales threshold. This kind of functionality would be extremely valuable for vendors to manage their B2B relationships more effectively.

During a previous interaction with your chatbot, it was suggested that the two plugins are compatible and that such features would be accessible. Could you please clarify whether there is a way to enable certain B2BKing functionalities for vendors within a multi-vendor setup?

I would really appreciate any guidance or possible workarounds you can suggest.

Best regards,

2,762

KingsPlugins replied 2 years ago on March 26, 2025 at 11:07pm

Hi Barni,

Thank you for reaching out, I really appreciate your detailed feedback about the integration between the two plugins.

The plugins are compatible and there are several useful integrations available between them. Vendors can indeed set B2B pricing, control B2B product visibility, respond to quote requests, and more. You can find a complete list of all available integrations here: https://marketkingplugin.com/docs/wholesale-b2b-b2bking-integration/

However, I need to be transparent about the groups functionality you mentioned. This is currently one area where we face some technical limitations. In B2BKing, each customer can only have one global group that controls their prices, product access, terms, etc. Because of this fundamental architecture, extending the system to allow each vendor to control customers by groups would be extremely challenging to implement properly.

I understand this is disappointing given your use case for vendor-specific VIP groups and automatic assignments. While we would love to add this kind of feature, currently it would require significant architectural changes to how B2BKing works.

Is there perhaps a different approach you're considering for managing your vendor-customer relationships that we could help advise on? I'm happy to explore alternative solutions that might work within the current capabilities of both plugins.

Kind regards,
Stefan