"Quote button redirect" (#3985407) / KingsPlugins

5 Tickets 5

Paul started the conversation 1 year ago on May 8, 2025 at 11:01am

Hi, When I click the button in the cart page "Send custom quote request" It sends the request fine but the redirect show a 404 page not found error.

Thanks

Paul Kemp

2,762

KingsPlugins replied 1 year ago on May 8, 2025 at 3:24pm

Hello Paul,

Glad to assist,

A few questions to better understand the setup:

-> What is the URL you are seeing when you get that 404 page?

(usually it would be a URL such as http://site.com/my-account/conversation/?id=3726)

-> If you go to My Account -> Conversations (as a customer on the frontend), does that work, or do you see a 404 error there as well? Are you able to start or open conversations there?

Kind regards,

Stefan

5 Tickets 5

Paul replied 1 year ago on May 12, 2025 at 10:01am

Hi Stefan,

I have just tried this morning to recreate the problem but it all seems to be working as it should.

The ones I had a problem with last week are also in the conversations tab also.

I think we can close this ticket for now.

Thanks

Paul Kemp

1