Public Ticket #4102041

Problem visibility rule

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KingsPlugins replied 1 year ago on June 23, 2025 at 7:04pm

Hi there,

Thank you for purchasing our plugin!

 

The way that should normally work is that you should be able to select the Control Visibility option, and then click Save Settings. After saving settings, you should be able to go to each product or category and configure its visibility. This is described in more detail here: https://b2bkingplugin.com/docs/faq-product-visibility-is-not-working-how-to-set-up-product-visibility/

There is no difference in how this feature works between the Startup and Pro version of the plugin.

 

Does nothing happen when you click 'control visibility'? is the option not getting highlighted/selected? If so, there may be an error there in the console, possibly some kind of conflict.

 

If you can share a backend access to the site or staging site with us, we'd be glad to troubleshoot this and make sure the plugin is setup and working as expected,

 

Kind regards,

Stefan

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