Public Ticket #4146116

MarketKing - #1 Multi-Vendor Marketplace Solution

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Muhammet Yusuf started the conversation 1 year ago on July 12, 2025 at 4:39pm

Hello, I purchased the plugin today. But the product add page from the panel keeps looping. It won't open. Also, the store tracking module is enabled but not usable. Please support.

2,762
KingsPlugins replied 1 year ago on July 12, 2025 at 10:08pm

Hi Muhammet,

Thank you for purchasing MarketKing! 

Regarding the product add page looping issue - this sounds like it would be caused by a plugin conflict. I would suggest:

1. Please try temporarily deactivating other plugins on your site (except MarketKing) to check if this resolves the looping issue
2. If you'd like, you can provide us with temporary admin access to your site or a staging site so we can investigate the problem directly.

 

Regarding the 'store tracking' feature, are you referring to the Shipping Tracking module? If so, could you explain what specific issues you're experiencing with it? Some screenshots or examples would help.

 

Looking forward to hearing from you,

Kind regards,
Stefan

2,762
KingsPlugins replied 1 year ago on July 20, 2025 at 10:06pm

Thank you for the access details,

 

-> Regarding the product loop issue, it looks like there is a conflict during product creation. While I cannot identify precisely why it happens, I have made a change and added a code snippet that will ensure this works correctly under all circumstances.

This seems to work now in my tests but let me know if you see any further issues,

 

-> Regarding the shipping tracking module, as far as I can see this seems to be behaving normally: https://www.loom.com/share/6973964c9ba7432f89a75fd4de065770?sid=e4d2c834-fe8f-491f-b477-d2f775c55ad0

I notice only "Other" is currently enabled. Are you looking to enable other tracking options such as UPS, FedEx etc or configure custom options? We can also configure custom options using a code snippet.

 

Kind regards,

Stefan

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