Public Ticket #4305391

taxes

Closed
Comments
2 Tickets
Chris started the conversation 1 year ago on August 5, 2025 at 10:42pm

Why am I being charged Canadian sales taxes hen your company is not a registered business in Canada ??  This is illegal !!

2,762
KingsPlugins replied 1 year ago on August 6, 2025 at 4:29pm

Hi Chris,

Thank you for purchasing the plugin,

 

We work with Paddle.com which is our merchant of record - technically you are purchasing from them. Paddle is a dedicated billing and VAT compliance company, they are always making sure everything is done by the book across all jurisdictions, which is why we work with them.

 

My understanding is that they are required by law to collect Canadian sales tax and remit it to the Canadian tax authorities. However, for any clarifications, kindly please contact them directly at [email protected] as they will be able to better assist you and provide any information or documentation you need,

 

Kind regards,

Stefan

 

Sign In