5 Tickets
2
I have a Dynamic Rules setting to apply a 5% discount for purchases made using ACH payments. I'm using WooCommerce Stripe Gateway plugin and I have CC and ACH payments in test mode, currently.
When I select ACH payments, no discount appears in the checkout, nor is there any indication that the 5% discount has been applied.
5 Tickets
2
This message is private.
2,762
Hi Greg,
Thanks for reaching out and for providing the site access,
I've looked into this on your site. The Stripe gateway was consolidating different payment methods (Credit Card and ACH) into a single gateway option. When this happens, B2BKing can't detect dynamically which specific payment method is selected, so it couldn't apply the ACH discount.
I believe I've found a solution though. In your Stripe gateway settings, I disabled this option: https://prnt.sc/1reH3FjuXtZ5
Now each payment method (Credit Card, ACH, etc.) appears as a separate option at checkout. This allows B2BKing to properly detect when ACH is selected and apply the discount.
I've tested this and it seems to be working correctly now. You can see my test here: https://www.loom.com/share/c25f58991d6349ed937db34ab8989abb?sid=83003a81-d9e1-49bc-b851-0eb5e74efb1f
Let me know if you see any further issues,
Kind regards,
Stefan
5 Tickets
2
Thank you, I've confirmed that this resolved the issue. I appreciate your help, as always!
2,762
Thanks for the update, that's great to hear!
If you run into any other issues or anything we can help with, please let us know.
Kind regards,
Stefan