5 Tickets
2
Woo is saying there's an issue with my license. I try to validate it again, using my license key, but I get an error saying I've already reached the max number of sites (I have a license for 1 site). Do you have a known issue with this right now?
5 Tickets
2
This message is private.
5 Tickets
2
This message is private.
2,762
Hi Greg,
Thanks for reaching out about this license issue.
Your license is currently active on a hostingersite.com site - perhaps you have used it for development or staging. You'll need to deactivate the license from that site first before you can use it on your main site.
Please follow this simple process:
1. Login to your account at https://kingsplugins.com/my-account/downloads-licenses/
2. Click on the 'Deactivate' button next to your license to deactivate it from the current site
3. Once deactivated, go to your new site's backend, navigate to the B2BKing settings page, and activate the license there. It should now work without that error.
You can find more detailed information about it here: https://b2bkingplugin.com/docs/licensing-faq-activation-transfer-the-license-staging-sites-auto-updates/
Let me know if you need any help with this!
Kind regards,
Stefan