Public Ticket #4509906

Add payment method for buyers

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8 Tickets
Aleksander started the conversation 11 months ago on October 27, 2025 at 10:59am

When I try to give a action bid I get this message: 

  • Sorry, you must set up your payment method to place a bid. SET UP 

Then it takes me to this link: /my-accont/payment-methods/
 and gives me an error saying: no saved payment solutions found. 

How do we fix this?

We only use Stripe Connect and it is already setup. 

2,762
KingsPlugins replied 11 months ago on October 29, 2025 at 3:15pm

Hi Aleksander,

This appears to be related to the auction plugin you're using rather than a MarketKing setting directly. Could you let me know which auction plugin you have installed - is it WooCommerce Simple Auctions or another one?

The "must set up payment method" requirement is likely coming from a setting in your auction plugin that requires buyers to have a saved payment method before they can place bids. This isn't something that MarketKing controls directly.

 

If you'd like, I can look into this in more detail - for that I'd need backend admin access to your site or a staging clone where I can investigate further.

 

Kind regards,
Stefan

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