Public Ticket #4557618

The filter bar isn't working

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7 Tickets 1
Tabard started the conversation 6 months ago on April 10, 2026 at 1:38pm

Hi,

The filter bar on the shops page isn't working. When I click on "Filter," "Sort by," or "Grid/List view," nothing happens.

Thanks in advance for your help.


2,762
KingsPlugins replied 6 months ago on April 13, 2026 at 4:28pm

Hi Tabard,

I believe this is most likely due to a JavaScript conflict with the theme or another plugin. JS errors or conflicts can cause buttons to appear unresponsive.

If you'd like, we can also troubleshoot this directly on the site to see exactly what is going wrong. For that, we would need a backend login to the site or a staging clone site.

 

Kind regards,
Stefan

2,762
KingsPlugins replied 5 months ago on May 11, 2026 at 5:01pm

Hi Tabard,

I believe I've found the issue, it was a small HTML conflict. I've made a MarketKing update on the site and the filter bar should now be working.

Let me know if you see any further issues,

 

Kind regards,
Stefan

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