19 Tickets
Let's say a product
Normal price 10 usd , sale price 5 usd.
B2b normal price 7 usd, b2b has no sale.
In this situation for b2b users price shows like crossed out 7 / 7 (this looks bad)
And normal user > crossed out 10 /5 , which is ok.
can you tell us how can we fix it?
2,762
Hi there,
Thanks for reaching out,
I tried to reproduce the issue you described by configuring a product with the same pricing structure: https://prnt.sc/lqJ93I5EZzuO
However, it seems to show correctly (just the $7 price, without being crossed out) on the frontend for B2B users on my test setup: https://prnt.sc/ZSMqqlK8P-4X
Because of this, I believe there is something else in your setup affecting the price display. It could be a conflict with another plugin, a custom code snippet, or perhaps some specific B2BKing dynamic rules you have configured.
If you'd like, we can troubleshoot this directly on the site. For that, we would need a backend login to the site or a staging clone site.
Kind regards,
Stefan