Public Ticket #4574374

'Customer Price Lists' feature issue

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1 Ticket
Rakesh started the conversation 3 months ago on July 9, 2026 at 1:37pm

Hi,

I am using b2bking plugin on my website but I can't see the 'Customer Price Lists' feature in the settings panel and user profile to have different price and tiers for each customers or on edit product for different customers/users.

Here are some more details-

  • The current B2BKing version (5.5.40).
  • The license is active.
  • A description of the issue: "The 'Customer Price Lists' feature is not visible under settings or in the customer profile."
  • There are no conflict for the plugins I already checked.

Please help me so that I can save prices and tiers for each customer/user under their edit profile from wp-admin.

Thanks,

Rakesh

Attached files:

2,762
KingsPlugins replied 3 months ago on July 10, 2026 at 1:42pm

Hi Rakesh,

Thank you for purchasing B2BKing and for reaching out!

The Customer Price Lists feature was introduced in version 5.5.70, so that's why you're not seeing it on version 5.5.40. You can see the full changelog here: https://b2bkingplugin.com/changelog/

The current latest version is 5.5.80 (released May 26th), so updating should make the feature available for you.

 

Since your license is active, you should normally see an "Update Now" button in your WordPress dashboard, or receive automatic updates.

If you don't see it, there may be a connection issue between your site and our licensing server. In that case, we are happy to take a look directly if you wish - we would need a backend login to the site so we can troubleshoot the connection.

 

Kind regards,
Stefan

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