"We need to allow Shipping Address and Billing address to be enabled for specific b2b groups" (#4579312) / KingsPlugins

2 Tickets

Sarsilmaz Web Developer started the conversation 2 months ago on August 13, 2026 at 5:34pm

Currently we have our regular customers who have to put in their billing which is also their shipping

Our b2b customers need to input shipping and billing address how is this possible.

2,762

KingsPlugins replied 2 months ago on August 15, 2026 at 7:23pm

Hi there,

Thank you for reaching out!

Normally WooCommerce's checkout includes a checkbox that lets customers choose whether to use the same address for both billing and shipping, like this: https://prnt.sc/oCJ03_UicK0K

So each customer can normally choose to enter a separate shipping address at checkout.

1. Do you currently have that checkbox on your checkout page? If not, it's possible a custom checkout template or page builder widget might be hiding it.
2. Or do you have the checkbox but want it to be automatically enabled (unchecked) for B2B users specifically?

If you could share a link to your checkout page, I'd be happy to take a look!

Kind regards,
Stefan