Public Ticket #2752749

Conversation answer to customer

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11 Tickets

valtamx started the conversation 5 years ago on April 17, 2021 at 1:58am

Hi there

it includes anoter e-mail admin for quotation or conversation from customer to us, how can i do to send from us to customer anwer e-mail.

Thanks

2,762

Hi there,

I'm not sure if I fully understand,

Do you mean to reply to the email, and automatically have the customer receive the reply from email?

Our plugin doesn't have this functionality. The only way to reply would be in the website backend - can be done by admin or by shop manager.

We can look at adding that in future updates - but at the moment this is not available,

Kind regards,

Stefan